Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (410)730-0000.

1. What are the hours of service?
   Our hospital is open Monday to through Wednesday and Friday from 8:00 am to 6:00 pm. We are closed on Thursdays, Saturdays, and Sundays. 
   
   
2. Do I need to have an appointment?
   Yes, please call for an appointment or any other services need. By working on an appointment system, there is more effective time available for surgery, examinations, and treatments of patients. As emergencies sometimes occur, there may be a slight interference with our regular scheduled appointments.
   
   
3. I can't make it for my appointment, now what?
   Should it become necessary to change your appointment, please call us and we'll happily reschedule. 
   
   
4. What forms of payment do you accept?
   Cash, Check, Mastercard, Visa, Discover, And American Express.
   
   
5. Can I make payments?
   Its is customary that payment is made in full at time of check-out. Veterinary services that are paid in full by the time of  discharge will receive a Paid-In-Full discount of 20% on the services for that visit. We reserve the right to rescind the 20% discount if payment is declined.
   
   
6. What is the pre-anesthetic blood screening?
   This is a blood test that is run here in the hospital prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
   
   
7. How long do the sutures stay in after my pet's surgery?
   When you bring your pet in for a recheck, we'll examine the healing of your pet's incision. Generally, procedures involving external sutures require them to be removed in 14 days following the surgery. Their is no charge for the suture removal and technician examination of the incision site.
   
   
8. Is it a good idea to let my pet have at least one litter?
   No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreasing the surplus of unwanted puppies and kittens.
   
   
9. Do you board pets?
   We do not board pets at this time.
   
   
10. Is Dr. Negola Board Certified?
    Yes, Dr. Negola is a Board Certified Diplomate with the American Board of Veterinary Practitioners, certified in canine and feline medicine.